Orion answers your calls, follows up with every patient, and writes the booking back into your practice management system. Not a second calendar to reconcile. Built for dental first, now running across ENT, dermatology, med spas and more.
No demo theatre, no pitch deck. We figure out together if this is even worth your time.
Three quick fields, then grab a time that works for you.
Built for the practice you already run
It's not a marketing problem. It's an operations problem nobody owns.
A patient calls after hours or while the front desk is buried. Nobody picks up. They book with whoever answers first.
A no-show, an unaccepted plan, an overdue recall. Your team knows it matters. They just don't have time to chase it.
Every missed call and dropped follow-up is money walking out the door. Month after month, nobody sees the total.
Orion sits on top of the systems you already use. No new software for your team to learn.
Voice AI picks up when your front desk can't. After hours, during the rush, on hold. It answers questions, books appointments, and never lets a patient reach a dead end.
“Hi, I chipped a tooth this evening. Any chance I can be seen tomorrow?”
“We can do that. Dr. Avery has 9:00 or 11:30 tomorrow morning. Which works better?”
Text AI runs the chase your team doesn't have time for. No-show recovery, recall reminders, reactivating patients who drifted away. In your voice, on your schedule.
Hi Maya, it’s Riverside Dental. You’re due for your cleaning — want me to find you a time this week?
Yes please, Thursday if possible
Done — Thursday 2:15 with Lisa. See you then.
Every unaccepted plan and overdue patient is a follow-up waiting to happen. Orion works them continuously, turning leaks back into booked appointments.
Every accepted plan gets a next touch. Nothing just sits.
One clear view of what's recovered, what's pending, and what's stuck. No more guessing where the revenue is going or where it's leaking.
Sample view · your numbers replace these from day one
Answering, following up, and seeing what is actually working. The operations layer your practice never had time to staff.
Captures new patients the moment they reach out. Answers inbound calls, qualifies, and books, so a missed call never becomes a lost patient.
The voice that never misses a beat. Nurtures every patient across SMS and voice. Reminders, recovery, reactivation, all handled.
The strategist behind the scenes. Surfaces what's working, what's leaking, and where the next dollar of revenue is hiding.
Everything below is working software running against the practice management system you already use. Where something is built but not switched on yet, we say so instead of hiding it.
Orion reads patients, appointments, ledgers, procedures, treatment plans and your provider and operatory setup out of the system you already run, and writes appointments, patients and documents back into it.
Book through Orion and the appointment appears in your PMS on the right provider and operatory. There is no second schedule to reconcile at the end of the day.
Put together the fields you need, including a signature pad and multi-page consent, then send one form or a whole packet by text from your own practice number. Patients fill it in on their phone. No app, no login.
The finished form comes back as a practice-branded PDF filed into that patient’s chart, along with anything they attached.
Requests from your website and calls handled by Orion arrive in one place. The patient gets a confirmation text from your number automatically, and that text joins their conversation history.
Your front desk can find or create the patient, book, leave notes and resend an outstanding form without leaving the panel.
Appointments, new patients, new leads, call and text volume, and how much of it came from Orion. Today, this week, this month, this year, each against the period before it.
Click any number and you get the actual patients and appointments behind it, not just a total. Days are counted on your practice’s local calendar, not a server clock.
Set your language once and a translate button appears on call transcripts, AI summaries, texts, chat and patient notes. One tap translates, one tap returns to the original, which is never overwritten.
Orion’s phone agent also picks up the language a caller is speaking and stays in it, including the confirmation text afterwards.
Staff switch location from the top of the portal and everything re-scopes: patients, conversations, campaigns, appointments and the dialer. Each site keeps its own numbers, forms and appointment types.
An account only sees the locations it has been given, and a front desk can be given a stripped-down view with just the screens it needs.
Orion already calculates net production, collections, collection rate and how much of each came from its own work, allowing for the fact that Dentrix, Open Dental and Eaglesoft record payments and adjustments differently.
We hold financial reporting back until it matches what your own system reports for the same month. Everything else here is live today.
Orion connects to your practice management system and phone line. Setup is hours, not weeks, and your front desk learns nothing new.
It watches for the missed call, the unaccepted plan, the overdue recall. The signals you already track but can't act on fast enough.
Orion answers and follows up by voice and text, books the appointment, and hands your team a clean result. The AI does the work, not your front desk.
A monthly base plus a share of the revenue Orion recovers. The exact number depends on your practice size and patient volume. We share it on the intro call once we know what you're working with.
See exactly what Orion would do for your practice. Fifteen minutes and you'll know either way.
Instant confirmation when you pick your time.