Two-way patient texting

Two-way patient texting, HIPAA-compliant by default.

Patients text your practice line and Orion answers, books appointments, sends reminders, and follows up, automatically and in your tone. HIPAA-compliant two-way texting your front desk doesn't have to staff.

No demo theatre, no pitch deck. We figure out together if this is even worth your time.

Book a 15-minute fit call

Three fields. We reply within one business day with two times that work.

No marketing email afterward unless you ask for one.

Built for the practice you already run

HIPAA-compliantBAA availableLocal-first deploymentNo rip and replaceNo new software to learn
The problem

Why this quietly costs you patients.

Patients want to text, you can't

Patients would rather text than call, but your front desk can't watch a texting inbox all day on top of the phones.

Generic SMS tools fall short

Blast-only texting tools can't hold a conversation, answer a question, or book an appointment.

Compliance worries stall it

Texting patient information feels risky without the right safeguards, so practices avoid it altogether.

What Orion does

How Orion handles it, automatically.

Answers texts
A real conversation
  • Two-way, not blasts
  • Answers questions
  • In your tone
Books & reminds
Action, not chatter
  • Books from the thread
  • Sends reminders
  • Recovers no-shows
HIPAA by default
Texting done safely
  • Signed BAA
  • Local-first option
  • Routes urgent to staff
Questions

Common questions.

Yes. Orion's two-way texting is HIPAA-aware with a signed BAA, and a local-first deployment option keeps patient data inside your own network.
Yes. Orion holds a real two-way conversation: it answers the patient's question, offers times, and books and confirms the appointment in the same thread.
No. Orion handles routine texting automatically and only routes the conversations that genuinely need a human to your team.
In most cases Orion can text from your existing practice line. We confirm the setup on a short fit call.

See it run on your practice.

Fifteen minutes and we'll show you exactly what Orion would do for you.