Privacy Policy

Last updated: [effective date]

Overview

[Company legal name] (“Orion AI,” “we,” “us”) provides AI voice and messaging software for HIPAA-compliant healthcare practices. This policy explains what information we handle and how. For protected health information processed on behalf of a practice, our Business Associate Agreement governs.

Information we collect

Information you provide, such as your name, practice name, and contact details when you book a fit call or sign up.

Usage data collected automatically, such as device, browser, and pages viewed.

Cookies and similar technologies used to operate and improve the site.

How we use information

To respond to inquiries, provide and improve the service, and communicate with you. We do not sell personal information.

How we share information

With service providers who help us operate, under appropriate confidentiality and security obligations, and when required by law. Protected health information is handled per the applicable Business Associate Agreement.

Data security

We use administrative, technical, and physical safeguards designed to protect information. See our Security & HIPAA page for detail.

Your choices and rights

Depending on your location, you may have rights to access, correct, or delete information. Contact us to exercise them.

Data retention

We retain information for as long as needed for the purposes described or as required by law.

Children’s privacy

The service is intended for healthcare practices and is not directed to children.

Changes to this policy

We may update this policy and will post the revised version with a new effective date.

Contact

Questions about this privacy policy? Reach us at our contact page or call 929-674-6621.