Use cases/ Med Spa & Aesthetics
HIPAA-compliant. Local-first deployment available.

Clients book once, then forget to come back.

Orion is the automated AI layer for med spas and aesthetic clinics. It answers your calls, rebooks clients between treatments, and runs the follow-up your front desk can't get to. Across voice and SMS.

No demo theatre, no pitch deck. We figure out together if this is even worth your time.

Book a 15-minute fit call

Three fields. We reply within one business day with two times that work.

No marketing email afterward unless you ask for one.

Built for the practice you already run

HIPAA-compliantBAA availableLocal-first deploymentNo rip and replaceNo new software to learn
The leak in aesthetics

Aesthetics is a treatment cycle. The cycle breaks on follow-up.

Miss the rebooking window and a high-value client quietly lapses.

Treatment cycles stall

Botox, filler, and laser series need timely rebooking. Miss the window and the client lapses.

No-shows leave gaps

Cancellations leave high-value slots empty and unfilled.

Inquiries go unanswered

Calls and messages come in faster than the front desk can answer. Hot leads cool off.

What Orion does

What Orion does for your practice.

Orion is not another dashboard for your front desk to work. The AI runs the calls and follow-up itself, automatically, so the work actually gets done.

Orbit
New clients

Answers inbound calls, qualifies, and books, so a missed call never becomes a lost patient.

  • Answers inbound
  • Books appointments
  • Never voicemail
Opal
Recovery and recall

Rebooks clients between treatments, recovers no-shows, and reactivates lapsed clients by text and voice.

  • No-show recovery
  • Follow-up
  • Reactivation
Onyx
Visibility

Shows what's recovered, what's pending, and what's stuck, so you finally watch the leak close.

  • What's recovered
  • What's pending
  • One view
What it looks like

Real conversations Orion runs.

Two examples of how Orion answers and follows up for a practice like Luxe Aesthetics.

SMS follow-upTreatment series follow-up
Hi Aria, you're due for your next Botox touch-up at Luna. Want to get on the schedule?
Yes please. What's open?
Thursday at 5 or Saturday at 11.
Saturday works.
Set for Saturday at 11. Reminder Friday.
Voice callNew consult inquiry
CallerInquiry about a filler consult
WhenSaturday, 10:20am (team in treatment)
What Orion didAnswered pricing range, booked a complimentary consult for Wednesday at 4
OutcomeConsult booked. Pre-consult intake form sent.
Real results from practices running Orion
$175K
generated in the first 3 months
+35%
more lost opportunities recovered with AI
3X
more patient outreach via AI
30%
reduction in front-desk workload
Who it's for

Built for these practices. Not for everyone.

Built for

Med spas and aesthetic clinics with recurring treatment cycles and high-value appointments.

Not built for

Single-room operators with light volume the owner handles alone.

Questions

The things practices ask first.

Orion sits on top of the systems you already use. We confirm your specific setup on the fit call.
No. Orion runs in the background. Handoffs come back the way your team already works.
Yes, with a signed BAA. For practices that need patient data to stay in the building, Orion can run locally on a machine in your office.
Cancel month-to-month. If we're not making you money, we don't deserve to be paid.

Keep your clients on cycle.

Fifteen minutes and we'll show you what Orion would rebook for your clinic.