Use cases/ Med Spa & Aesthetics
HIPAA-compliant. Local-first deployment available.

Clients book once, then forget to come back.

Orion is the automated AI layer for med spas and aesthetic clinics. It answers your calls, rebooks clients between treatments, and runs the follow-up your front desk can't get to. Across voice and SMS.

No demo theatre, no pitch deck. We figure out together if this is even worth your time.

Book a 15-minute intro call

Three quick fields, then grab a time that works for you.

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Built for the practice you already run

HIPAA-compliantBAA availableLocal-first deploymentNo rip and replaceNo new software to learn
The leak in aesthetics

Aesthetics is a treatment cycle. The cycle breaks on follow-up.

Miss the rebooking window and a high-value client quietly lapses.

Treatment cycles stall

Botox, filler, and laser series need timely rebooking. Miss the window and the client lapses.

No-shows leave gaps

Cancellations leave high-value slots empty and unfilled.

Inquiries go unanswered

Calls and messages come in faster than the front desk can answer. Hot leads cool off.

How it helps

What Orion does for your practice.

Orion is not another dashboard for your front desk to work. The AI runs the calls and follow-up itself, automatically, so the work actually gets done.

New clients

Answers inbound calls, qualifies, and books, so a missed call never becomes a lost patient.

  • Answers inbound
  • Books appointments
  • Never voicemail
Recovery and recall

Rebooks clients between treatments, recovers no-shows, and reactivates lapsed clients by text and voice.

  • No-show recovery
  • Follow-up
  • Reactivation
Visibility

Shows what's recovered, what's pending, and what's stuck, so you can see what's coming back.

  • What's recovered
  • What's pending
  • One view
What it looks like

What a conversation with Orion looks like.

Two examples of how Orion answers and follows up for a practice like Luxe Aesthetics.

SMS follow-upTreatment series follow-up
Hi Aria, you're due for your next Botox touch-up at Luxe Aesthetics. Want to get on the schedule?
Yes please. What's open?
Thursday at 5 or Saturday at 11.
Saturday works.
Set for Saturday at 11. Reminder Friday.
Voice callNew consult inquiry
CallerInquiry about a filler consult
WhenSaturday, 10:20am (team in treatment)
What Orion didAnswered pricing range, booked a complimentary consult for Wednesday at 4
OutcomeConsult booked, written straight into Wednesday at 4.
What every practice gets
24/7
calls answered, never voicemail
Voice + text
every patient followed up
HIPAA
signed BAA, local-first option
No lock-in
month-to-month, cancel anytime
Who it's for

Built for these practices. Not for everyone.

Built for

Med spas and aesthetic clinics with recurring treatment cycles and high-value appointments.

Not built for

Single-room operators with light volume the owner handles alone.

Questions

The things practices ask first.

Orion sits on top of the systems med spas already use to track packages and membership renewals. We confirm your specific setup on the intro call.
No. Orion runs in the background. Handoffs come back the way your team already works.
Yes, with a signed BAA. For practices that need patient data to stay in the building, Orion can run locally on a machine in your office.
Cancel month-to-month. If we're not making you money, we don't deserve to be paid.

Keep your clients on cycle.

Fifteen minutes and we'll show you what Orion would rebook for your clinic.