Orion AI
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Use cases/ Audiology & Hearing
HIPAA-compliant. Local-first deployment available.

Hearing patients need follow-up. It rarely happens on time.

Orion is the AI layer for audiology and hearing care practices. It answers your calls, brings back patients due for a fitting or check, and handles the follow-up by voice and SMS.

Book a 15-minute fit call See how it works

No demo theatre, no pitch deck. We figure out together if this is even worth your time.

Book a 15-minute fit call

Three fields. We reply within one business day with two times that work.

No marketing email afterward unless you ask for one.

Built for the practice you already run

HIPAA-compliantBAA availableLocal-first deploymentNo rip and replaceNo new software to learn
The leak in hearing care

Hearing care is a long relationship. Follow-up keeps it alive.

Fittings, adjustments, and reorders all depend on a call that often doesn't get made.

Fittings and checks lapse

Device fittings, adjustments, and annual checks fall off the schedule.

Trials and reorders go cold

Hearing aid trials and reorders are revenue waiting on a call nobody makes.

Calls go unanswered

Patients call during appointments and reach voicemail. They don't always call back.

What Orion does

What Orion does for your practice.

Orion is not another dashboard for your front desk to work. The AI runs the calls and follow-up itself, automatically, so the work actually gets done.

Orbit
New patients

Answers inbound calls, qualifies, and books, so a missed call never becomes a lost patient.

  • Answers inbound
  • Books appointments
  • Never voicemail
Opal
Recovery and recall

Follows up on no-shows, overdue recalls, and dormant patients by text and voice, in your practice's tone.

  • No-show recovery
  • Follow-up
  • Reactivation
Onyx
Visibility

Shows what's recovered, what's pending, and what's stuck, so you finally watch the leak close.

  • What's recovered
  • What's pending
  • One view
What it looks like

Real conversations Orion runs.

Two examples of how Orion answers and follows up for a practice like ClearTone Hearing.

SMS follow-upHearing-aid checkup
Hi Linda, you're due for your 6-month hearing-aid checkup. Want to book?
Yes. What's open?
Thursday at 10 or Monday at 2.
Monday.
Booked. Monday at 2. See you then.
Voice callNew fitting inquiry
CallerWalk-in inquiry about a hearing test
WhenFriday, 3:40pm (team with patients)
What Orion didConfirmed insurance, booked an evaluation for next Tuesday
OutcomeEvaluation booked.
Real results from practices running Orion
$175K
generated in the first 3 months
+35%
more lost opportunities recovered with AI
3X
more patient outreach via AI
30%
reduction in front-desk workload
Who it's for

Built for these practices. Not for everyone.

Built for

Independent and group practices with a recall-driven, appointment-based schedule and a busy front desk.

Not built for

Very small or solo practices with light volume the owner comfortably handles alone.

Questions

The things practices ask first.

Orion sits on top of the systems you already use. We confirm your specific setup on the fit call.
No. Orion runs in the background. Handoffs come back the way your team already works.
Yes, with a signed BAA. For practices that need patient data to stay in the building, Orion can run locally on a machine in your office.
Cancel month-to-month. If we're not making you money, we don't deserve to be paid.
More use cases

Other specialties Orion supports.

Mental & Behavioral Health

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Orthodontics

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Plastic Surgery

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Keep your patients hearing their best.

Fifteen minutes and we'll show you what Orion would rebook for your practice.

Book a 15-minute fit call