Use cases/ Plastic Surgery
HIPAA-compliant. Local-first deployment available.

Consults go quiet. Quiet isn't no.

Orion is the automated AI layer for plastic surgery practices. It answers your calls, follows up on consults who haven't booked, and keeps post-op check-ins on schedule. Across voice and SMS, in your practice's tone.

No demo theatre, no pitch deck. We figure out together if this is even worth your time.

Book a 15-minute intro call

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Built for the practice you already run

HIPAA-compliantBAA availableLocal-first deploymentNo rip and replaceNo new software to learn
The leak in an aesthetic practice

High-value consults go cold without a nudge.

A procedure that isn't booked within a few weeks of the consult often never is.

Consults don't convert

A patient leaves an in-depth consult to think it over. Without timely, discreet follow-up, they cool off or shop elsewhere.

Post-op follow-up slips

Check-ins and touch-up windows fall off the schedule when the front desk is buried.

Calls go unanswered

Inquiries come in after hours and during procedures. The patient who can't reach you books a competing consult.

How it helps

What Orion does for your practice.

Orion is not another dashboard for your front desk to work. The AI runs the calls and follow-up itself, automatically, so the work actually gets done.

New patients

Answers inbound calls, qualifies, and books, so a missed call never becomes a lost patient.

  • Answers inbound
  • Books appointments
  • Never voicemail
Recovery and recall

Follows up on quiet consults, post-op check-ins, and patients who went dark. By text and voice, always discreet.

  • No-show recovery
  • Follow-up
  • Reactivation
Visibility

Shows what's recovered, what's pending, and what's stuck, so you can see what's coming back.

  • What's recovered
  • What's pending
  • One view
What it looks like

What a conversation with Orion looks like.

Two examples of how Orion answers and follows up for a practice like Meridian Plastic Surgery.

SMS follow-upConsult follow-up
Hi Lauren, thanks for visiting Dr. Hart last week. Happy to help with next steps when you're ready.
I've been thinking about it. Can I book?
Of course. I can hold a date with Dr. Hart. Thursday Oct 24 or Tuesday Nov 5?
Nov 5.
Reserved. The team will reach out with the pre-procedure packet.
Voice callConfidential inquiry
CallerInquiry about a consultation
WhenTuesday, 8:05pm (after hours)
What Orion didAnswered confidentiality questions, booked a discreet consult for Tuesday
OutcomeConsult booked. The transcript sits in your dashboard, not a shared voicemail box.
What every practice gets
24/7
calls answered, never voicemail
Voice + text
every patient followed up
HIPAA
signed BAA, local-first option
No lock-in
month-to-month, cancel anytime
Who it's for

Built for these practices. Not for everyone.

Built for

Single and multi-surgeon practices and medspas with steady consult volume and a front desk that can't chase every lead.

Not built for

Very small or solo practices with light volume the owner comfortably handles alone.

Questions

The things practices ask first.

Yes. Orion follows up in your practice's tone, and patient data is encrypted with a local-first option that keeps it inside your network.
No. Orion runs in the background. Handoffs come back the way your team already works.
Yes, with a signed BAA. For practices that need patient data to stay in the building, Orion can run locally on a machine in your office.
Cancel month-to-month. If we're not making you money, we don't deserve to be paid.

Book the procedures you already consulted.

Fifteen minutes and we'll show you what Orion would recover for your practice.