Use cases/ ENT & Otolaryngology
HIPAA-compliant. Local-first deployment available.

A faxed referral isn't a patient until someone calls.

Orion is the automated AI layer for ENT and otolaryngology practices. It answers your calls, follows up on referrals and recalls, and recovers no-shows. Across voice and SMS.

No demo theatre, no pitch deck. We figure out together if this is even worth your time.

Book a 15-minute intro call

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Built for the practice you already run

HIPAA-compliantBAA availableLocal-first deploymentNo rip and replaceNo new software to learn
The leak in an ENT practice

Referrals stall between the fax and the schedule.

An inbound referral that isn't booked promptly is a patient who goes elsewhere.

Referrals don't get booked

A referral comes in but nobody calls the patient fast enough. They book with another specialist or give up.

Recalls and follow-ups slip

Post-procedure follow-ups, hearing rechecks, and allergy recalls fall off a packed schedule.

Calls go unanswered

Phones ring during procedures and busy clinic hours. New patients book wherever they reach a person first.

How it helps

What Orion does for your practice.

Orion is not another dashboard for your front desk to work. The AI runs the calls and follow-up itself, automatically, so the work actually gets done.

New patients

Answers inbound calls, qualifies, and books, so a missed call never becomes a lost patient.

  • Answers inbound
  • Books appointments
  • Never voicemail
Recovery and recall

Follows up on no-shows, overdue recalls, and dormant patients by text and voice, in your practice's tone.

  • No-show recovery
  • Follow-up
  • Reactivation
Visibility

Shows what's recovered, what's pending, and what's stuck, so you can see what's coming back.

  • What's recovered
  • What's pending
  • One view
What it looks like

What a conversation with Orion looks like.

Two examples of how Orion answers and follows up for a practice like Summit ENT & Allergy.

SMS follow-upReferral
Hi Kevin, your PCP sent a referral to see Dr. Adler for sinus issues. Want to get scheduled?
Yes please.
Tuesday at 11 or Thursday at 2?
Tuesday.
Booked, Tuesday at 11 with Dr. Adler. You'll get a reminder the day before.
Voice callReferral inquiry
CallerNew patient asking about a referral
WhenTuesday, 12:42pm
What Orion didVerified the referral, booked an initial visit, flagged the chart
OutcomeReferral booked.
What every practice gets
24/7
calls answered, never voicemail
Voice + text
every patient followed up
HIPAA
signed BAA, local-first option
No lock-in
month-to-month, cancel anytime
Who it's for

Built for these practices. Not for everyone.

Built for

Single and multi-location ENT practices with steady referral volume and a front desk that can't work every referral the day it lands.

Not built for

Very small or solo practices with light volume the owner comfortably handles alone.

Questions

The things practices ask first.

Orion follows up on the patients you log, books them, and hands clean results back to your team. We confirm your setup on the intro call.
No. Orion runs in the background. Handoffs come back the way your team already works.
Yes, with a signed BAA. For practices that need patient data to stay in the building, Orion can run locally on a machine in your office.
Cancel month-to-month. If we're not making you money, we don't deserve to be paid.

Book the referrals you already received.

Fifteen minutes and we'll show you what Orion would recover for your practice.