Use cases/ Optometry & Eye Care
HIPAA-compliant. Local-first deployment available.

The patients due for an exam aren't booking themselves.

Orion is the AI layer for optometry and eye care practices. It answers your calls, brings back patients overdue for an exam, and handles the follow-up by voice and SMS.

No demo theatre, no pitch deck. We figure out together if this is even worth your time.

Book a 15-minute intro call

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Built for the practice you already run

HIPAA-compliantBAA availableLocal-first deploymentNo rip and replaceNo new software to learn
The leak in eye care

Eye care runs on recalls. Recalls slip.

A patient who doesn't rebook this year often doesn't come back for two.

Annual exams lapse

Patients due for their yearly exam don't rebook on their own. Without a nudge, a year quietly becomes two.

Eyewear and reorders go cold

Glasses and contact reorders are revenue sitting there, waiting on a phone call nobody makes.

Calls go unanswered

The phone rings while your team is mid-exam or fitting frames. New patients book elsewhere.

How it helps

What Orion does for your practice.

Orion is not another dashboard for your front desk to work. The AI runs the calls and follow-up itself, automatically, so the work actually gets done.

New patients

Answers inbound calls, qualifies, and books, so a missed call never becomes a lost patient.

  • Answers inbound
  • Books appointments
  • Never voicemail
Recovery and recall

Follows up on no-shows, overdue recalls, and dormant patients by text and voice, in your practice's tone.

  • No-show recovery
  • Follow-up
  • Reactivation
Visibility

Shows what's recovered, what's pending, and what's stuck, so you can see what's coming back.

  • What's recovered
  • What's pending
  • One view
What it looks like

What a conversation with Orion looks like.

Two examples of how Orion answers and follows up for a practice like Clearview Eye Care.

SMS follow-upOverdue annual exam
Hi Marcus, it's Orion from Clearview Eye Care. Your last exam was 14 months ago. Want to book this year's?
Sure, what's open?
Saturday at 11 or next Monday at 4.
Saturday.
Booked. See you Saturday at 11. We'll text a reminder Friday.
Voice callLunchtime inquiry
CallerExisting patient asking about replacement frames
WhenTuesday, 12:34pm (team mid-exam)
What Orion didTook the frame model, booked a fitting for Wednesday at 3, flagged the order for your team
OutcomeFitting booked. Frame order ready for the team to process.
What every practice gets
24/7
calls answered, never voicemail
Voice + text
every patient followed up
HIPAA
signed BAA, local-first option
No lock-in
month-to-month, cancel anytime
Who it's for

Built for these practices. Not for everyone.

Built for

Optometry practices with a steady annual-exam recall base and ongoing eyewear or contact lens reorders that need a nudge.

Not built for

Solo practices with light volume the owner comfortably tracks alone.

Questions

The things practices ask first.

Orion sits on top of the systems optometry practices already use, including scheduling for exams and eyewear orders. We confirm your specific setup on the intro call.
No. Orion runs in the background. Handoffs come back the way your team already works.
Yes, with a signed BAA. For practices that need patient data to stay in the building, Orion can run locally on a machine in your office.
Cancel month-to-month. If we're not making you money, we don't deserve to be paid.

Bring your overdue patients back.

Fifteen minutes and we'll show you what Orion would rebook for your practice.