Use cases/ Optometry & Eye Care
HIPAA-compliant. Local-first deployment available.

The patients due for an exam aren't booking themselves.

Orion is the AI layer for optometry and eye care practices. It answers your calls, brings back patients overdue for an exam, and handles the follow-up by voice and SMS.

No demo theatre, no pitch deck. We figure out together if this is even worth your time.

Book a 15-minute fit call

Three fields. We reply within one business day with two times that work.

No marketing email afterward unless you ask for one.

Built for the practice you already run

HIPAA-compliantBAA availableLocal-first deploymentNo rip and replaceNo new software to learn
The leak in eye care

Eye care runs on recalls. Recalls slip.

A patient who doesn't rebook this year often doesn't come back for two.

Annual exams lapse

Patients due for their yearly exam don't rebook on their own. Without a nudge, a year quietly becomes two.

Eyewear and reorders go cold

Glasses and contact reorders are revenue sitting there, waiting on a phone call nobody makes.

Calls go unanswered

The phone rings while your team is mid-exam or fitting frames. New patients book elsewhere.

What Orion does

What Orion does for your practice.

Orion is not another dashboard for your front desk to work. The AI runs the calls and follow-up itself, automatically, so the work actually gets done.

Orbit
New patients

Answers inbound calls, qualifies, and books, so a missed call never becomes a lost patient.

  • Answers inbound
  • Books appointments
  • Never voicemail
Opal
Recovery and recall

Follows up on no-shows, overdue recalls, and dormant patients by text and voice, in your practice's tone.

  • No-show recovery
  • Follow-up
  • Reactivation
Onyx
Visibility

Shows what's recovered, what's pending, and what's stuck, so you finally watch the leak close.

  • What's recovered
  • What's pending
  • One view
What it looks like

Real conversations Orion runs.

Two examples of how Orion answers and follows up for a practice like Clearview Eye Care.

SMS follow-upOverdue annual exam
Hi Marcus, it's Orion from Clearview Eye Care. Your last exam was 14 months ago. Want to book this year's?
Sure, what's open?
Saturday at 11 or next Monday at 4.
Saturday.
Booked. See you Saturday at 11. We'll text a reminder Friday.
Voice callLunchtime inquiry
CallerExisting patient asking about replacement frames
WhenTuesday, 12:34pm (team mid-exam)
What Orion didTook the frame model, booked a fitting for Wednesday at 3, flagged the order for your team
OutcomeFitting booked. Frame order ready for the team to process.
Real results from practices running Orion
$175K
generated in the first 3 months
+35%
more lost opportunities recovered with AI
3X
more patient outreach via AI
30%
reduction in front-desk workload
Who it's for

Built for these practices. Not for everyone.

Built for

Independent and group practices with a recall-driven, appointment-based schedule and a busy front desk.

Not built for

Very small or solo practices with light volume the owner comfortably handles alone.

Questions

The things practices ask first.

Orion sits on top of the systems you already use. We confirm your specific setup on the fit call.
No. Orion runs in the background. Handoffs come back the way your team already works.
Yes, with a signed BAA. For practices that need patient data to stay in the building, Orion can run locally on a machine in your office.
Cancel month-to-month. If we're not making you money, we don't deserve to be paid.

Bring your overdue patients back.

Fifteen minutes and we'll show you what Orion would rebook for your practice.